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Please Read Our Disclaimer
HTML Rev: Sept. 19, 1999
Diane Manhatten
Created: June 1998
Jill Osborne
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You are here: IC
Network > Patient Handbook
>Doctor-Patient Relationships
From Intimidation to Participation
Why has nearly every IC patient, at least once, felt intimidated by their
doctors? Is it the look of disbelief that flashes across a new doctors face
when we say that we've been diagnosed with IC? Is it the anger we feel when
we have to explain IC for the tenth time? Here are some strategies that
you might want consider:
- Visit your doctor! Your physician can't help you if you don't
let them know how you are doing! Make your appointments. Be respectful
of your doctors schedule limitations and patient if they are running
late. Don't cancel at the last minute!
- Be a partner in your medical care. Nationally prominent patient
advocate, Dr. Bernie Siegal, wants his patients to be respants, "responsible
participants in their medical care." Take the position that you are
building your personal medical care team, which includes both you and
your doctors. Explain that you will be an active participant. Then,
do it! Build your personal skills. Improve your stress management skills
by taking a class at your local college. Practice relaxation on a daily
basis.
- Bring Your Voiding Diary! Your voiding diary is an essential
tool during your doctors visits, because it will accurately reveal the
status of your bladder at that time. Your memory is NOT as good as written,
consistent documentation. Not only will a voiding diary help you and
your doctor track whether treatments are working for you, but it may
also come in handy if a doctor needs information to justify the use
of pain medications in your file.
- Questions are the key to knowledge. Both you and your physician
will have questions during your office visit. Try to be precise when
answering your doctor's questions. Bring in a short list of questions
(three or less, ideally) that you want answered. If you have a specific
concern that is upsetting you... ask! No question is a foolish question
if it is bothering you... and don't forget to smile too!
- Don't expect a definite Yes or No. Although we would all like
an easy "yes, I can cure your IC," that is not reality, YET. Expect
to work with your doctor over time to slowly, but surely, make positive
steps in your treatment and care. Trial and error is the only way that
you'll both find those things that work for you.
- Take a family member or close friend with you, at least on
your first visit. This is a source of support for you and, if needed,
they can help you present your needs in a clear and concise manner.
- Try to get your doctor involved in the IC movement. Remember,
many doctors received little, if any, education on IC. This may be particularly
true for primary care physicians who may still believe that IC is "hysterical"
in nature. Explain that IC research is very new. Offer to send transcripts
or brochures that will help your doctor create a resource library for
his or her patients. If they are not serious about learning about IC,
ask for a referral to a urology specialist.
- Build up your IC Tool Kit. Life with any chronic disease can
affect your life in many ways. If you're angry, as many of us are, don't
take it out on your family! Find a safe way to vent it and/or to use
it to motivate yourself to do something positive! Talk with friends
and support group members about how you're feeling. You are a normal
human being in an unusual situation. Don't be afraid to consult a therapist
for short term assistance. We all have to ask for help and guidance
at times.
- Practice Phone Sense! Before calling your physician, organize
your thoughts. What is the problem? When did it begin? Do you have a
fever? Take a moment and write down a one-sentence description of your
problem, your reason for calling, a symptom list, and no more than three
questions that you may have. Call as early in the day as possible and
have a pad and pencil handy to write down any instructions.
- Nurture Office Relationships Many relationships with physicians
have gone sour because patients are rude to the staff. Remember, the
nursing, reception and billing staff are your doctors eyes and ears.
Be kind, respectful and explain what you need. With luck, they'll come
to treat you as a friend and, when you call, will make you a priority.
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